Papaya Playa Hotel - Tulum

Km 4.5 Carr. Tulum - Boca Paila, Tulum, Mexico, 77780  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Papaya Playa Hotel - Tulum

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour

24-hour reception

24-hour security

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Shuttle

Paid airport shuttle

Swimming pool

Plunge pool

Spa and relaxation

Facial

Body scrub

Reflex massage

Treatment room

Overview

The comfortable Papaya Playa Project Hotel lies in a natural area of Tulum. Featuring ancient architecture, the hotel was renovated in 2011.

It is located 20 minutes' drive from Las Pinturas, Cenote Dos Ojos and Speleotech. This property is set near by the sandy beach and offers a bar, parasols and cabanas.

Papaya Playa Project Hotel offers a panoramic view to its guests.

Rooms

The hotel comprises 85 luxury rooms featuring tropical décor, individual climate control, free Wi-Fi, a private terrace, a mini-fridge and a work desk as well as coffee/tea makers, hot water and a stove. The property boasts views of the Caribbean Sea and White Coast from its rooms. The rooms come with shared bathrooms featuring a shower, complimentary toiletries and towels.

Eat & Drink

Serving Mexican and Moroccan meals, Restaurant Las Estrellas at Cabanas La Luna is about 5 minutes’ walk away.

Services

Airport transfer, medical service and laundry as well as free private parking, a designated smoking area and a safety deposit box are available for guests' use.

Relax

Parents will find babysitting and a play area for their children on-site. Sport facilities include windsurfing, snorkeling and diving.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2011.  Number of rooms:   85.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Private beach
  • No elevators
  • Currency exchange
  • Gift/Newsstand
  • Bicycle storage
  • Exterior corridors
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Wind surfing
  • Scuba diving
  • Snorkeling
  • Sailing
  • Volleyball
  • Golf course
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Beach bar
  • Coffee/Tea in lobby

Children's facilities

  • Paid babysitting/ Child services
  • Children's play area

Leisure facilities

  • Plunge pool
  • Beach club
  • Beach chairs
  • Beach umbrellas
  • Beach towels
  • Sun terrace
  • Garden area
  • Free cabanas
  • Spa & wellness center
  • Body scrub
  • Facial
  • Treatment room
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Beach view
  • Rainforest view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • VIP room facilities
  • Sitting area
  • Balcony
  • Tea and coffee facilities
  • Bottled water

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries

Media

  • In-room computer
  • HBO available
  • CD player

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 6 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Papaya Playa Hotel - Tulum Tulum location
Show big map »

Hotel Address:

Km 4.5 Carr. Tulum - Boca Paila, Tulum, Mexico, 77780

Get directions
City Center
  • Tulum
    3.9 mi
Restaurants
  • Restaurant Las Estrellas at Cabanas La Luna (cuisine: Mexican, Moroccan)
    100 ft
  • BeTulum Restaurant and Lounge
    1000 ft
Beaches
  • Ana y Jose Beach Club
    3200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    85

Hotel Awards

MexicanHOTEL AWARDSRecommendedTulumPapaya Playa

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Papaya Playa photos Room New Casita
Twin Room
Bed type: 2 Single beds or 1 Super King-size bed or King-size bed
Size: 2695 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Standard|Cabin Ocean Front Two Beds with AC

Room facilities
    Rooftop Double Room
    Bed type: King-size bed
    Check Prices
    — Less information+ More information

    Casa Viento - 150 sqm(1614 sqft) - King Bed - Ocean View - Terrace - Wi-Fi - Air Conditioning - Shower - Private Dining Area - Cooking Area - Lounge Area - Rooftop

    Papaya Playa photos Exterior Hotel information
    King Room
    Bed type: King-size bed or 1 King-size bed and 1 Queen-size bed or King-size bed and 2 Single beds
    Size: 9150 sq. feet
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    New Casita Jungle Experience - 35sqm - 377sqft - 1 King bed - Garden view - Terrace - Air conditioning - Shower - plunge pool

    Room facilities
      Papaya Playa photos Exterior Hotel information
      Rooftop King Room
      Bed type: King-size bed
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Casa Viento - 150 sqm(1614 sqft) - King Bed - Ocean View - Terrace - Wi-Fi - Air Conditioning - Shower - Private Dining Area - Cooking Area - Lounge Area - Rooftop

      Room facilities
        Papaya Playa photos Exterior Hotel information
        Bungalow
        Bed type: 2 Single beds
        Size: 325 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information
        Room facilities
          Papaya Playa photos Room Jungle Cabana
          Cabanas
          Bed type: Double bed or 1 Single bed or Sleeping arrangements for 3 persons
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          Standard|Cabana Ocean Front with 1 Bed with AC

          Room facilities
            Cabin
            Bed type: 2 Single beds
            Check Prices
            • Air conditioning
            — Less information+ More information

            Standard|Cabin Ocean Front Two Beds with AC

            Room facilities
              Papaya Playa photos Room
              Casita
              Bed type: 1 King-size bed and 1 Double bed or King-size bed or 1 Super King-size bed
              Size: 650 sq. feet
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              Standard|Rustic Casita

              Room facilities
                Papaya Playa photos Exterior Hotel information
                Family Single Room
                Bed type: 1 Single bed or Double bed
                Size: 650 sq. feet
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information

                Standard|Family Room

                Room facilities
                  Papaya Playa photos Room
                  Family Quadruple Room
                  Bed type: Sleeping arrangements for 4 persons
                  Size: 650 sq. feet
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information
                  Room facilities
                    Master Five-Bedroom Corner King Suite
                    Bed type: King-size bed
                    Size: 9150 sq. feet
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Private bathroom
                    • — Less information+ More information

                    - 850sqm (9146sqft) - King Bed - Air Conditioning - Terrace - WiFi Papaya Playa’s most exclusive and luxurious accommodation and offering, the private Palapa House is located just meters from the oceanfront with direct access to the beach. Casa Palapa was created by a group of designers, engineers and architects with the knowledge of creating unique ambience, perceiving the environment and nature. The architecture of the stunning Beach House is based on the endemic Mayan materials which creates harmony and makes the energy flow like no other. The design combines wooden floors with an excellent taste of nature and modern high end world. At our ecofriendly beach house, you will also experience bare foot luxury with a primitive sophisticated atmosphere. The epitome of primitive sophistication, this compound features spacious living, commands breathtaking views of a quiet corner of the Papaya Playa beach and is surrounded by nature. It offers high ceilings and plenty of

                    Room facilities
                      Papaya Playa photos Room Casa Palapa
                      Casa Palapa
                      Bed type: King-size bed
                      Size: 9150 sq. feet
                      Check Prices
                      — Less information+ More information
                      Deluxe Suite
                      Bed type: 1 Single bed or Double bed
                      Check Prices
                      — Less information+ More information

                      Suite|Deluxe Suite, Private Pool, Partial Ocean View

                      Papaya Playa photos Room Casita
                      Private Room
                      Bed type: Double bed or King-size bed
                      Size: 380 sq. feet
                      Check Prices
                      — Less information+ More information

                      Standard|Private Casita Jungle Experience, with private pool

                      Private King Room
                      Bed type: King-size bed
                      Size: 380 sq. feet
                      Check Prices
                      — Less information+ More information

                      - 35sqm (377sqft)
                      - King Bed
                      - Spacious sleeping - High ceilings - Plenty of natural light - Air conditioning - Specifically designed to catch the breeze - Provides eco-friendly cooling Papaya Playa’s newest and exciting accommodation offering, the New Casitas are located just meters from the oceanfront. They are some of the Riviera Maya’s most unique accommodation offerings and should not be overlooked if natural luxury with sophistication is what you desire. The New Casitas with 35 square meters offer spacious sleeping with high ceilings and plenty of natural light. Air conditioning is available however they have been specifically designed to catch the breeze, providing eco-friendly cooling. Bedding is 1 King.

                      Papaya Playa photos Room
                      Ocean Front Cabana - 1 Bed - Private Bathroom and Air Conditioning
                      Bed type: Double bed or Double beds
                      Size: 305 sq. feet
                      Check Prices
                      • Air conditioning
                      • Private bathroom
                      — Less information+ More information
                      Room facilities
                        Papaya Playa photos Room
                        Private Casita
                        Bed type: 1 Single bed or King-size bed or Double bed
                        Size: 380 sq. feet
                        Check Prices
                        • Air conditioning
                        • Private bathroom
                        — Less information+ More information

                        Standard|Private Casita Ocean Front with air conditioning

                        Room facilities

                          How to reach hotel

                          hotel Papaya Playa Hotel - Tulum Tulum location
                          Show big map »

                          Hotel Address:

                          Km 4.5 Carr. Tulum - Boca Paila, Tulum, Mexico, 77780

                          Get directions
                          City Center
                          • Tulum
                            3.9 mi
                          Restaurants
                          • Restaurant Las Estrellas at Cabanas La Luna (cuisine: Mexican, Moroccan)
                            100 ft
                          • BeTulum Restaurant and Lounge
                            1000 ft
                          Beaches
                          • Ana y Jose Beach Club
                            3200 ft
                          Hotel information
                          • Check-in:
                            from  3 pm
                          • Check-out:
                            until  12 pm
                          • Year renovated:
                            2011
                          • Number of rooms:
                            85

                          Hotel Awards

                          MexicanHOTEL AWARDSRecommendedTulumPapaya Playa

                          According to guest reviews, the hotel has been rated as
                          Best Family Hotels in Mexico

                          Use Badge

                          Papaya Playa Location

                          Legend
                          • Current hotel
                          • Hotels nearby
                          • Other hotels
                          • Airports
                          • Underground stations
                          • Train stations
                          • Parks
                          • Tourist attractions
                          • Museums
                          • Convention centers
                          • Stadiums
                          • Food and meals
                          • General

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                          Click the hotel to go to the main hotel page.

                          Route Planner
                          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                          What's nearby

                          Places of interest

                          • Parque Nacional Tulum - 1.9 mi
                          • Cesiak - 2.5 mi

                          Local attractions

                          • Mayan Beach - 3.7 mi
                            TulumMexico
                          • Ziggy Beach - 4.0 mi
                            Road Tulum-Boca Paila km7, Tulum
                          • Temple of Doom - 4.1 mi
                            Coba Road, Tulum
                          • Playa Paraiso - 4.0 mi
                            Near Tulum, Tulum
                          • Dolphinaris Tulum - 4.0 mi
                            At Grand Bahia Principe Tulum Hotel, Tulum

                          Near the hotel

                          • Ana y Jose Beach Club - 3200 ft
                            Carretera Tulum - Boca Paila Km 6, Tulum

                            Restaurants nearby

                            • Restaurant Las Estrellas at Cabanas La Luna - 100 ft

                              Address: Carr Tulum Boca Paila km 6.5
                              Phone: 984 146 77 37

                              79% likes this, based on 139 reviews
                              Cuisine: Mexican, Moroccan
                              Price Range: USD 15 - USD 30

                            • Rosa del Viento - 1000 ft

                              Address: Carretera Boca Paila km. 10
                              Phone: 52 984 164 9903

                              60% likes this, based on 29 reviews
                              Cuisine: Italian

                            • Hardwood Bar Restaurant Tulum - 3100 ft

                              Address: jungle side of Tulum's beach road 7.6km

                              74% likes this, based on 313 reviews
                              Cuisine: American, Mexican, Caribbean
                              Price Range: USD 1 - USD 41

                            • BeTulum Restaurant and Lounge - 1000 ft

                              Address: Carretera Tulum-Boca Paila Km.10
                              Phone: +52-984-8032243

                              66% likes this, based on 51 reviews

                            • Hip Hotel Restaurant - 1500 ft

                              Address: Boca Paila Km 8
                              Phone: +52 998 880 56 29

                              67% likes this, based on 48 reviews
                              Cuisine: Mexican

                            Hotel information
                            • Check-in:
                              from  3 pm
                            • Check-out:
                              until  12 pm
                            • Year renovated:
                              2011
                            • Number of rooms:
                              85

                            Hotel Awards

                            MexicanHOTEL AWARDSRecommendedTulumPapaya Playa

                            According to guest reviews, the hotel has been rated as
                            Best Family Hotels in Mexico

                            Use Badge

                            Hotels nearby
                            Cabanas Tulum Hotel
                            3 stars
                            0.1 km
                            Hotel Riviera Tulum
                            3 stars
                            0.1 km
                            Azucar Hotel Tulum
                            4 stars
                            0.6 km
                            Coco Tulum Hotel
                            3 stars
                            0.8 km
                            Hotel Zulum Tulum
                            3 stars
                            0.9 km
                            Coral Tulum Hotel
                            5 stars
                            1.0 km
                            Hip Hotel Tulum
                            3 stars
                            2 km
                            Tulumbay Hotel
                            2 stars
                            3 km
                            Gaia Hotel Tulum
                            3 stars
                            6 km
                            Cities nearby

                            Papaya Playa Reviews

                            Guest reviews are submitted by our customers after their stay at Papaya Playa

                            Average guest rating

                            7.0out of 10
                            Very good
                            Based on 25 reviews

                            Guest reviews

                            • Couple
                              3.2

                              The beach where the hotel is located is great. Recommendation: pop in and relax with a few drinks on the beach for the day. Dont bother to stay at the hotel overnight!

                              Booked for three nights, left after one sleepless night. "Hotel room" was just a filthy shack with a view. Before I get a response about the "ecological" nature of the place and about "turning off and going back to basics", I have spent many nights camping or staying in basic accommodation not costing $80 plus a night. But even though overpriced for what it is, there is no excuse for the disgusting state of the room - unclean pillows (we twice asked for replacements to no avail) and linen, stained towels, cockroaches, mosquito tent which didnt fit the bed (hence useless) which we still had to request, shower and toilet together, open bin for toilet waste..could go on and have pictures to prove the above..note their website says they turn off electricity at night, doesnt mention turning off the water as well, not great when having to use the bathroom at night..without overexaggeration, they tried to rip us off at the restaurant as well by charging $50 for the white house wine. When I challenged the price with the manager as on the menu the house wine was about $15, he put it down to "miscommunication" even though the bill clearly stated house wine in Spanish. All in all, when in Tulum do not stay here.

                            • Couple
                              7.4

                              Scenery and beach.

                              No daily clean up. Broken running water. No credit card. If they call themselves eco, they should know much more about their own environment scientifically and socially.

                            • Single
                              3.8

                              The setting is superb but it was not worth it the arrogance of the staff and their inability to supply what one has paid for was outrageous, nor were they courteous enough to properly compensate their own errors. This place has a long long way to go before its worth what you have to pay, the accommodation is for backpackers only but they are charging mid- range prices for no facilities, it could be so much nicer if they just spent some money on hte poor run down place.

                              Arrogant, unhelpful management with a few hardworking and embarrassed staff who did their best in a sinking ship

                            • Couple
                              8.8

                              We stayed in a hut just up from the most amazing beach near the Tulum ruins. Great place to chill and get away from the main tourist trail.... Go there and completely relax!

                              This is a back to basics hotel. So be ready!

                            • Group of friends
                              10.0

                              the sound of the waves and wind through my cabana walls as I was falling asleep.

                            • Couple
                              5.0

                              The staff was really really friendly, even if the service was really slow. Also, the location is gorgeous.

                              You are definitely not paying for what you get. The cost is outrageous compared to the two-star hotel you get. If it wasn't in beautiful Tulum this hotel would definitely be a 2 star or less!

                            • Older travelers
                              7.8

                              Hi, we stayed for 16 days at Papaya Playa and we loved it .It is no Luxury hotel, just individuel and you should like that.You can relax and visit very interesting Maya places. The stuff was very friendly and the cabanas beautyful.Good luck it is no party place!!!

                              Moskitos....

                            • Group of friends
                              6.2

                              I liked the ambiance and environment.

                              The privé is too extensive compare to thé confort.

                            • Couple
                              7.0

                              The bar area and reataurant are really cool and a great atmosphere, great as a couple not sure how it be if you were travelling alone. The bar was a little expensive. The staff were great, very friendly and helpful. I think we would go back as Tulum beach seems very expensive for other even 'partial sea view' cabins.

                              Some of the garden rooms are very enclosed and have very little breeze and no fan of any sort. Some rooms are considerably better positioned than others.

                            How to reach hotel

                            hotel Papaya Playa Hotel - Tulum Tulum location
                            Show big map »

                            Hotel Address:

                            Km 4.5 Carr. Tulum - Boca Paila, Tulum, Mexico, 77780

                            Get directions
                            City Center
                            • Tulum
                              3.9 mi
                            Restaurants
                            • Restaurant Las Estrellas at Cabanas La Luna (cuisine: Mexican, Moroccan)
                              100 ft
                            • BeTulum Restaurant and Lounge
                              1000 ft
                            Beaches
                            • Ana y Jose Beach Club
                              3200 ft
                            Hotel information
                            • Check-in:
                              from  3 pm
                            • Check-out:
                              until  12 pm
                            • Year renovated:
                              2011
                            • Number of rooms:
                              85

                            Hotel Awards

                            MexicanHOTEL AWARDSRecommendedTulumPapaya Playa

                            According to guest reviews, the hotel has been rated as
                            Best Family Hotels in Mexico

                            Use Badge